Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented.
WHY SHOULD YOU ATTEND
Human error reduction starts at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behaviour and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed.
This webinar offers practical approaches to address good procedure writing practices to reduce the likelihood of procedures.