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Human Error Solutions is a Florida based boutique consulting firm dedicated to helping organizations maximize productivity, increase human reliability, and achieve organizational goals, by optimizing the utilization of existing resources.

Our company is made up of exceptionally qualified consultants, led by our founder and CEO, Industrial Psychologist Ginette Collazo P.H. D.

Dr. Collazo and her team, assess your business, processes, and technology; most importantly, human behavior and their interaction with those elements.

After understanding that knowledge by itself does not modify behavior, the search for answers led Dr. Collazo to specialize in Human Factors and Engineering Psychology throughout her career.

As a result, she developed The Human Error Reduction Model and Methodology, the simplest and most effective human error reduction program with 100% effectiveness, implemented and proven amongst different organizations around the world.

This valid scientific model combines qualitative and quantitative methodologies improving organizational cultures and environments, with the right tools to generate immediate results.

While many programs prioritize on accidents and safety, Human Error Solutions goes beyond this, approaching centers on quality issues; procedure deviations and other human factors that become an obstacle to productivity and often negatively impact businesses profitability.

Ginnette Collazo, Ph. D.

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

Ginette Collazo, Ph. D. is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and of course, Pharmaceutical Industry Association.

FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.