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Human Error in the Workplace

It is essential to understand Human Error because it does not matter if you are in manufacturing, service, transportation or any other industry that requires human execution and procedures. Understanding humans is an essential part of this mix if you want to minimize human error and increase productivity, which will translate into revenue. This workshop will provide a thorough overview of the basis for human error as well as the factors that drive them.

Human Error Investigations

As in any investigation process, causal factors and causes need to be identified before creating actions plans and implementing costly apparent solutions that later prove to be ineffective. Resources and efforts need to be directed towards the real problems to achieve actual results. By applying the scientific methodology, a formal diagnosis can be performed identifying the real underlying causes for human performance deviations and assure a responsible data-driven action plan.

Measuring Cognitive Load

The human error starts at the design stage, and usually, factors associated with cognitive load are ignored.  In science, cognition is the mental processing that includes the attention of working memory, comprehending and producing language, calculating, reasoning, problem-solving, and decision making. This course evaluates cognitive issues that may be the cause of these failures.

How to Write Error Free Procedures

Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed.

GMP Training & Human Behavior

How to Supervise Error Free Environments

This workshop offers practical approaches for supervision on the floor, strategies to get your group in sync and approach issues in GMP related environments by using our specific methodology to correct, prevent and avoid re-occurrence of these issues.

“Train the Trainer”

Useful Active Trainer Course for Behavior Modification. Have your own HES certified trainer on site and assure a sustainable solution.

*Other customized training content upon each organization’s specific needs.